Privacy Policies

HeroReads Privacy Policy

This Privacy Policy explains how HeroReads collects, uses, and protects information about you when you use our services. It is a general template and should be reviewed with a legal adviser to match your region and business structure.

1. Information we collect

The information we collect depends on how you use HeroReads. It may include:

  • Account information such as your name, email address, username, and password.
  • Usage information such as the stories you read, pages you visit, and actions you take inside HeroReads.
  • Technical information such as browser type, device type, and basic log data that helps us improve performance and security.
  • Payment related information handled by our payment partners when you buy coins or other paid features.

2. How we use your information

We use the information we collect for purposes such as:

  • To provide and maintain HeroReads, including your account, library, and creator tools.
  • To improve recommendations, search, and discovery so that you can find stories that match your interests.
  • To protect the platform against fraud, abuse, and security risks.
  • To communicate with you about updates, new features, and important notices related to your account.

3. Cookies and similar technologies

HeroReads may use cookies or similar technologies to keep you logged in, remember your preferences, understand how you use the platform, and improve performance. You can adjust your browser settings to limit some cookies, but this may affect how HeroReads works for you.

4. How we share information

HeroReads does not sell your personal information. We may share information with:

  • Service providers that help us with hosting, analytics, payments, or customer support.
  • Legal or regulatory bodies when we are required to do so by law or in response to valid legal requests.
  • Other users when you choose to share content publicly, for example your stories, comments, or profile.

5. Data retention

We keep your information for as long as it is needed to provide the service and meet legal requirements. When information is no longer needed, we take reasonable steps to delete it or anonymise it.

6. Security

HeroReads takes reasonable measures to protect your information from unauthorised access, loss, or misuse. No online service can guarantee perfect security, but we work to reduce risk through technical and organisational measures.

7. Your choices and rights

Depending on your region, you may have rights over your personal information such as the right to access, correct, or request deletion. To exercise these rights you can contact us through the Support or Contact pages.

  • You can update your profile details in your account settings.
  • You can control some notification preferences from your account if the option is available.
  • You can request that we review, correct, or remove certain personal information, subject to legal limits.

8. Children and younger users

HeroReads is designed for users who are above the minimum legal age in their region. Where local law requires parental consent for younger users, we may ask for verification. Content that is not suitable for younger readers should be tagged and restricted properly.

9. International data transfers

HeroReads may store or process information in different countries, for example where our hosting or service providers are located. Where required, we will take steps to ensure that your information receives an appropriate level of protection in those locations.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When important changes are made we will try to notify you through the platform or by email. Your continued use of HeroReads after changes means you accept the updated policy.

11. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact the HeroReads team through the Contact page or Support page.

Key points

  • Your account and reading data help HeroReads personalise your experience.
  • Payment information is handled mainly by trusted payment providers.
  • You can contact us to ask about the information held about you.